Your order will be shipped within 5 business days via PostNord. You will receive an email containing your tracking number after your order is shipped.
– Sweden (60 SEK)
– Norway (135 SEK*)
– Rest Of World (100 SEK*)
*Dependent on total weight of shipment.
DUTY & TAX
All orders from outside the EU is shipped using "DDU - Delivered Duty Unpaid" shipping terms. You will be contacted for payment of any duty and tax due for customs clearance into the country. It is possible that your order is qualified for free entry (no duty and tax) based on the "de minimis" rule of your country.
Orders are delivered in accordance with the standards of your local postal service. We strongly advise that you use a "ship to address" for which you are usually present during business hours such as a place of work. It is also important that your phone number is correct (preferably a mobile phone) and turned on while you await delivery.
All orders are insured during transit. The insurance is released and responsibility passes to you when the order is delivered. This includes delivery to a third party.
RETURNS & EXCHANGES
You are may return your order within 14 days after receiving the delivery (return must be shipped by day 14). The package may be opened upon receipt but all items returned must be unused/worn. Items returned that have been used will not be refunded and will be shipped back to you. The cost of the return (same as the cost of the original shipment) will be deducted from your refund.
Exchanges can only be made for the same item in a different size or color and will be subject to stock availability at the time your return is processed. There will be no additional shipping charges for exchanges. Please email email@example.com to request a return shipping label.
Questions on our policy or shipping locations? Please contact us at firstname.lastname@example.org.