Your order will be shipped within 5 business days via UPS Parcel Service. You will receive an email containing your tracking number after your order is shipped.
– Sweden (50 SEK)
– EU (150 SEK)
– Rest Of World (250 SEK)
DUTY & TAX
All orders from outside the EU is shipped using "DDU - Delivered Duty Unpaid" shipping terms. UPS will contact you for payment of any duty and tax due for customs clearance into the country. It is possible that your order is qualified for free entry (no duty and tax) based on the "de minimis" rule of your country.
UPS delivers orders during general business hours (9am - 6pm) and makes 3 attempts at delivery before sending the package back to its origin. Therefore, we advise that you use a "ship to address" for which you are usually present during business hours. It is also important that your phone number is correct (preferably a mobile phone) and turned on while you await delivery. UPS offers a service for easily tracking and rerouting your packages if your plans change while the order is in-transit. Please visit www.ups.com/mychoice for more details.
All orders are insured during transit. The insurance is released and responsibility passes to you when a signature is received from UPS. This includes the signature of a third party. An order is considered fulfilled at the time UPS receives a signature.
RETURNS & EXCHANGES
You are may return your order within 14 days after receiving the delivery (return must be shipped by day 14). The package may be opened upon receipt but all items returned must be unused/worn. Items returned that have been used will not be refunded and will be shipped back to you.
Exchanges can only be made for the same item in a different size or color and will be subject to stock availability at the time your return is processed. Please email email@example.com to request a return shipping label.
Questions? Please contact us at firstname.lastname@example.org.